Toft Road Surgery

The Doctors

		David Arthur MB, BS, MRCS, LRCP, DRCOG Qualified London 1973
		Lesley Bayliss MB, ChB, DCH, DRCOG Qualified Liverpool 1978
		Robert Stephenson MA, MB, BS, MRCGP, DRCOG, DOM Qualified London 1983
		Jennifer Lawn MB, ChB, MRCGP Qualified Manchester 1983
		Elspeth Giles MB BS MRCGP DRCOG Qualified London 1997

We are also fortunate to have Dr Hywel Jones (2 sessions), Dr Rosie Peel (4 sessions) and Dr Ceridwen Churchill (4 sessions) working for us as assistant doctors. They are essential members of our practice team.

PRACTICE NURSES

Vicki Smaller   Kate Lunt   Sarah Ingle   Jane Clark

We have four practice nurses who run appointments between 8.30am and 6.50pm. The nurses perform an increasing role in the management of chronic diseases such as diabetes, asthma, chronic pulmonary disease and heart disease. They also run stop-smoking clinics and give contraception checks and travel vaccinations. In addition their duties include taking cervical smears, blood tests, giving general medical advice, health checks, weight checks, vaccinations, syringing ears and dressings. Our treatment room is well equipped and has a wide range of educational material.

TRAINING

We are a training practice. You may be offered an appointment with a registrar. These doctors are fully qualified and have spent several years in hospital practice. You may also be asked if a medical student can be pre sent during your consultation. Please let reception know if you have concerns when offered an appointment with a registrar, or if you are told a medical student might be present. The practice will close on a few afternoons each year for staff training. These dates will be publicised well ahead.

PRACTICE MANAGER

Margaret Thornborrow is our practice manager and responsible for most aspects of the running of our practice. She will happily deal with any queries, suggestions, or complaints that you may have.

Our assistant practice manager is Sue Hulme who also has many responsibilities within the practice including covering for Margaret when she is away.

SECRETARIES

We have three secretaries who perform a wide variety of tasks including referral letters, dealing with hospitals, and general administration. Reception will sometimes need to pass your query on to them, particularly if it involves a private referral or the “choose and book’ system.

RECEPTIONISTS

Our receptionists will be your first point of contact within the practice. They will be able to deal with most queries, and perform a wide range of work including: making appointments, booking visits, repeat prescriptions, dealing with enquiries and general administration. Their job is a very demanding one which they do very well. If you are experiencing problems, please do not "take it out" on them - approach your doctor or the practice manager instead.

DISTRICT NURSES, HEALTH VISITORS AND MIDWIVES

We work closely with these important professionals who are employed by the Primary Care Trust. They are state registered nurses who have undergone further training. District nurses look after the nursing needs of patients confined to home. Health visitors advise on all aspects of health for mothers with young children. Midwives look after the antenatal and postnatal care of pregnant women. If you wish to contact a member of our attached staff please contact reception or telephone the Community Hospital where they are based (757220).

OTHER PROFESSIONALS

Your doctors can put you in touch with many other professionals including chiropodists, physiotherapists, community psychiatric nurses, occupational therapists, Macmillan nurses and social workers.

CONFIDENTIALITY

All patient notes are treated with the strictest confidentiality and we comply with the Data Protection Act 1998.